Privacy Policy

This application collects some Personal Data of its Users.

Users may be subject to different levels of protection. Therefore, some Users enjoy superior protection. Further information regarding protection criteria can be found in the section on applicability.

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Summary of the policy

Personal data processed for the following purposes and using the following services:

  • Content Comments Facebook Comments
  • Personal Data: Usage Data; Tracking Tools Contacting the User Contact Form
  • Personal Data: surname; email; first name; phone number Contact Management and Message Sending Klaviyo
  • Personal Data: surname; email; first name; phone number Payment Management Stripe
  • Personal Data: surname; email; payment information; first name Tag Management Google Tag Manager Personal Data: Usage Data Productivity Management Gmail Personal Data: surname; email; first name Data Collection and Online Surveys Management Typeform Personal Data: surname; email; first name Interaction with Data Collection Platforms and Other Third Parties Hotjar Recruit User Testers Personal Data: Usage Data; Tracking Tools; various types of Data
  • Advertising Google Ad Manager Personal Data: Usage Data; Tracking Tools
  • Privacy Preferences Collection iubenda Cookie Solution Personal Data: Tracking Tools iubenda Consent Solution Personal Data: Data communicated during service usage; Tracking Tools Registration and Authentication provided directly by this Application
  • Direct Registration Personal Data: surname; email; first name
  • Remarketing and Behavioral Targeting Klaviyo segmentation and social advertising Personal Data: purchase history; Usage Data; email; device information; Tracking Tools
  • Platform and Hosting Services Shopify Personal Data: surname; email; first name; phone number
  • Statistics Google Analytics and Meta Events Manager Personal Data: Usage Data; Tracking Tools TikTok Conversion Tracking Personal Data: Tracking Tools

    Information on how to deactivate interest-based advertising.

    In addition to any opt-out function provided by any of the services listed in this document, Users can learn more about disabling interest-based advertising in the dedicated section of the Cookie Policy.

    Contact Information

    • Data Controller
      Via Sottobisio, 6828 Balerna, Switzerland

    Complete Policy 

    Data Controller.

    Biella Armando s.r.l. - Via Lago Vecchio 2, 23801 Calolziocorte (LC)

     

    Types of Data collected

    Among the Personal Data collected by this Application, either independently or through third parties, there are: Tracking Tools; Usage Data; first name; last name; phone number; email; payment information; various types of Data; Data communicated during the use of the service; device information; purchase history.

    Complete details on each type of collected data are provided in the dedicated sections of this privacy policy or through specific informational texts displayed before the data collection itself.

    Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.

    Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to provide them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without affecting the availability or functioning of the Service.

    Users who have doubts about which Data are mandatory are encouraged to contact the Data Controller.

    The possible use of Cookies - or other tracking tools - by this Application or by third-party service providers used by this Application, unless otherwise specified, is aimed at providing the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available.

    The User assumes responsibility for third-party Personal Data obtained, published, or shared through this Application and guarantees that they have the right to communicate or disclose them, releasing the Owner from any liability towards third parties.

    Mode and place of processing of collected data

    Processing methods

    The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of Personal Data.

    The processing is carried out using computer and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators personnel) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors can always be requested from the Data Controller.

    The legal basis of the processing

    The Data Controller processes Personal Data concerning the User if one of the following conditions exists:

    • The User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such processing. However, this is not applicable when the processing of Personal Data is governed by European legislation on the protection of Personal Data;
    • The processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;
    • The processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
    • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
    • The processing is necessary for the pursuit of the legitimate interests of the Data Controller or third parties. However, it is always possible to ask the Data Controller to clarify the specific legal basis for each processing and, in particular, to specify whether the processing is based on the law, provided for by a contract, or necessary to conclude a contract.

    Place

    The data is processed at the operational offices of the Data Controller and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.

    The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the location of the processing, the User can refer to the section concerning the details of the processing of Personal Data.

    In the case of higher protection, the User has the right to obtain information regarding the legal basis of the transfer of Data outside the European Union or to an international organization of public international law or constituted by two or more countries, such as the United Nations, as well as regarding the security measures adopted by the Data Controller to protect the Data.

    If one of the transfers just described takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting them at the contact details provided at the beginning.

    Storage period

    The data is processed and stored for the time required for the purposes for which it was collected.

    Therefore:

    • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the completion of such contract.
    • Personal Data collected for purposes related to the legitimate interests of the Data Controller will be retained until such interests are satisfied. The User can obtain further information regarding the legitimate interests pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller. When the processing is based on the User's consent, the Data Controller may retain Personal Data for a longer period until such consent is revoked. Additionally, the Data Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or an order from an authority.

    At the end of the retention period, Personal Data will be deleted. Therefore, upon the expiration of this period, the right to access, delete, rectify, and the right to data portability cannot be exercised anymore.

    Purposes of the Processing of Collected Data

    User data is collected to allow the Owner to provide the Service, fulfill legal obligations, respond to requests or enforcement actions, protect their rights and interests (or those of Users or third parties), identify any fraudulent or malicious activities, as well as for the following purposes: Content commenting, User contact, Contact and message sending management, Tag management, Productivity management, Data collection and online survey management, Payment management, Interaction with data collection platforms and other third parties, Advertising, Collection of privacy-related preferences, Registration and authentication provided directly by this Application, Remarketing and behavioral targeting, Platform services and hosting, and Statistics.

    For detailed information on the purposes of processing and the Personal Data processed for each purpose, the User can refer to the "Details on the processing of Personal Data" section.

    Details on the Processing of Personal Data

    The Personal Data are collected for the following purposes and using the following services

    • Content Comment Comment services allow users to formulate and make public comments regarding the content of this application. Depending on the settings decided by the owner, users may also leave comments anonymously. If the user provides an email among the personal data, it may be used to send notifications of comments related to the same content. Users are responsible for the content of their comments. In the case of a third-party comment service being installed, even if users do not use the comment service, it may collect traffic data related to the pages where the comment service is installed.

      • Facebook Comments (Meta Platforms Ireland Limited) Facebook Comments is a service managed by Meta Platforms Ireland Limited that allows users to leave comments and share them within the Facebook platform. Personal Data processed: Usage Data; Tracking Tools. Location of processing: Ireland – Privacy Policy.
    • User Contact Contact Form (this Application): By filling in the contact form with their data, the user consents to its use to respond to requests for information, quotes, or any other kind as indicated by the form's header. Personal Data processed: Last name; Email; First name; Phone number.

    • Contact Management and Message Sending These services allow the management of a database of email contacts, phone contacts, or contacts of any other kind, used to communicate with the user. These services may also collect data concerning the date and time when the message was viewed by the user, as well as the user's interaction with it, such as information on clicks on links inserted in the messages.

      • Klaviyo (Klaviyo Inc.) Klaviyo is an address management and email message sending service provided by Klaviyo Inc. Personal Data processed: Last name; Email; First name; Phone number. Location of processing: United States – Privacy Policy – Opt out.
    • Payment Management Unless otherwise specified, this application processes all payments by credit card, bank transfer, or other means via external payment service providers. In general, unless otherwise specified, users are required to provide payment details and personal information directly to these payment service providers. This application is not involved in the collection and processing of such information but will only receive a notification from the relevant payment service provider regarding the completion of the payment.

      • Stripe (Stripe Technology Europe Ltd) Stripe is a payment service provided by Stripe Technology Europe Ltd. Personal Data processed: Last name; Email; Payment information; First name. Location of processing: Ireland – Privacy Policy.
    • Tag Management These services are aimed at the centralized management of tags or scripts used on this application. The use of these services involves the flow of user data through them and, if necessary, their retention.

      • Google Tag Manager (Google Ireland Limited) Google Tag Manager is a tag management service provided by Google Ireland Limited. Personal Data processed: Usage Data. Location of processing: Ireland – Privacy Policy.
    • Productivity Management These services help the owner manage tasks, work projects, and generally activities related to productivity. When using these services, user data will be processed and may be stored, depending on the purposes of the respective activity.

      • Gmail (Google LLC) Gmail is a service that manages email communications provided by Google LLC. Email communications are not analyzed by Google for advertising purposes. Additionally, Google does not collect or use data within this service for advertising purposes in any other way. Personal Data processed: Last name; Email; First name. Location of processing: United States – Privacy Policy.
    • Data Collection and Online Surveys Management This service allows this application to manage the creation, implementation, administration, distribution, and analysis of online forms and surveys to collect, save, and reuse user data that responds.

      • Typeform (TYPEFORM S.L) Typeform is a form generator and data collection platform provided by TYPEFORM S.L. Personal Data processed: Last name; Email; First name. Location of processing: Spain – Privacy Policy.
    • Interaction with Data Collection Platforms and Other Third Parties These services allow users to interact with data collection platforms or other services directly from the pages of this application to save and reuse data. If one of these services is installed, it may also collect Usage Data related to the pages where it is installed.

      • Hotjar Recruit User Testers (Hotjar Ltd.) The Hotjar Recruit User Testers widget is a service that allows interaction with the Hotjar data collection platform managed by Hotjar Ltd. Personal Data processed: Usage Data; Tracking Tools; various types of Data. Location of processing: Malta – Privacy Policy – Opt Out.
    • Advertising These services allow the use of user data for commercial communication purposes. These communications are displayed on this application in the form of banners and other advertising forms, also in relation to user interests.

      • Google Ad Manager (Google Ireland Limited) Google Ad Manager is an advertising service provided by Google Ireland Limited that allows the owner to conduct advertising campaigns together with external advertising networks with which the owner, unless otherwise specified in this document, has no direct relationship. Personal Data processed: Usage Data; Tracking Tools. Location of processing: Ireland – Privacy Policy.
    • Privacy Preferences Collection This service allows this application to collect and store user preferences regarding the collection, use, and processing of their personal information, as required by applicable privacy legislation.

      • Cookie Solution by iubenda (iubenda srl) The iubenda Cookie Solution allows the owner to collect and store user preferences regarding the processing of personal data, especially the use of cookies and other tracking tools on this application. Personal Data processed: Tracking Tools. Location of processing: Italy – Privacy Policy.
      • Consent Solution by iubenda (iubenda srl) The iubenda Consent Solution allows the storage and retrieval of user consent records for the processing of personal data, as well as the information and preferences expressed in relation to the provided consent. It uses a Tracking Tool that temporarily stores pending information on the user's device until it is processed by the API. The Tracking Tool (a browser feature called localStorage) is then deleted. Personal Data processed: Data communicated during service usage; Tracking Tools. Location of processing: Italy – Privacy Policy.
    • Registration and Authentication provided directly by this Application By registering or authenticating, the user allows this application to identify them and give them access to dedicated services. Personal data is collected and stored solely for registration or identification purposes. The collected data is only what is necessary to provide the service requested by the user.

      • Direct Registration (this Application) The user registers by filling out the registration form and providing their personal data directly to this application. Personal Data processed: Last name; Email; First name.
    • Remarketing and Behavioral Targeting These services allow this application and its partners to communicate, optimize, and serve advertising based on the user's past use of this application. This activity is facilitated by tracking Usage Data and using Tracking Tools to collect information transferred to partners managing remarketing and behavioral targeting activities.

      • Klaviyo Segmentation and Social Advertising (Klaviyo Inc.) Klaviyo Segmentation and Social Advertising is a remarketing and behavioral targeting service provided by Klaviyo Inc. It uses tracking technology to monitor user behavior. This data is then used to personalize

    Information on how to disable interest-based advertisements

    In addition to any opt-out function provided by any of the services listed in this document, users can learn more about how to disable interest-based advertising in the dedicated section of the Cookie Policy

    Users Right

    Users can exercise certain rights concerning the Data processed by the Data Controller.

    In case of a higher level of protection, the User can exercise all the rights listed below. In any other case, the User can contact the controller to find out which rights are applicable in their case and how to exercise them.

    In particular, the User has the right to:

    • withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
    • object to the processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are provided in the section below.
    • access their Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing, and receive a copy of the processed Data.
    • verify and request rectification. The User can verify the accuracy of their Data and request its update or correction.
    • obtain the limitation of processing. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than their retention.
    • obtain the erasure or removal of their Personal Data. When certain conditions are met, the User can request the erasure of their Data by the Data Controller.
    • receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another controller. This provision is applicable when the Data is processed with automated tools, and the processing is based on the User's consent, a contract of which the User is a party, or contractual measures related to it.
    • lodge a complaint. The User can lodge a complaint with the competent data protection supervisory authority or take legal action.

      Details on the right to object

      When Personal Data is processed in the public interest, in the exercise of public authority vested in the Data Controller, or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

      Users are hereby informed that, if their data is processed for direct marketing purposes, they can oppose the processing without providing any justification. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document

      How to exercise rights

      To exercise the User's rights, Users can submit a request to the contact details of the Data Controller indicated in this document. Requests are submitted free of charge and processed by the Data Controller as quickly as possible, in any case within one month.

      Applicability of the higher level of protection

      While most provisions of this document apply to all Users, some are expressly subject to the application of a higher level of protection for the processing of Personal Data.

      This higher level of protection is always guaranteed when the processing:

      • is carried out by a Data Controller based in the EU; or
      • concerns Personal Data of Users located in the EU and is functional to the provision of goods or services, whether for consideration or free of charge, to such Users; or
      • concerns Personal Data of Users located in the EU and allows the Data Controller to monitor the behavior of such Users to the extent that such behavior takes place within the Union.

        Cookie Policy

        This application uses Tracking Tools. To learn more, the User can consult the Cookie Policy.

        Additional information on the treatment

        Defense in court.

        The user's personal data may be used by the Data Controller in legal proceedings or in the preliminary stages leading to possible legal action for the defense against misuse of this Application or the connected Services by the User.

        The User declares to be aware that the Data Controller may be obliged to disclose the data by order of public authorities.

        Specific Information

        Upon the user's request, in addition to the information contained in this privacy policy, this Application may provide the user with additional and contextual information regarding specific services or the collection and processing of personal data.

        System and Maintenance Log

        For operational and maintenance purposes, this Application and any third-party services it uses may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.

        The Information Contain In This Policy 

        Further information regarding the processing of Personal Data can be requested at any time from the Data Controller using the contact details.

        Response to requests “Do Not Track”

        This application does not support "Do Not Track" requests. To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.

        Changes to this privacy policy

        The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application, as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Therefore, please check this page frequently, referring to the last modification date indicated at the bottom.

        If the changes affect processing for which the legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

        Definitions and Legal References

        Personal Data

        It constitutes personal data any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable

        Data Usage

        These are the pieces of information collected automatically through this Application (also from third-party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User connecting to this Application, addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (success, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, various temporal connotations of the visit (such as the time spent on each page), and details related to the itinerary followed within the Application, with particular reference to the sequence of pages consulted, parameters related to the operating system, and the User's computing environment.

        User The individual using this Application, which, unless otherwise specified, coincides with the Data Subject.

        Data Subject The natural person to whom the Personal Data refers.

        Data Controller (or Controller) The natural person, legal entity, public administration, and any other entity that processes personal data on behalf of the Data Controller, as outlined in this privacy policy.

        Data Controller The natural person or legal entity, public authority, service, or other body that, individually or together with others, determines the purposes and means of processing personal data and the tools adopted, including security measures related to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

        This Application The hardware or software tool through which the Personal Data of Users is collected and processed.

        Service The service provided by this Application as defined in its respective terms (if present) on this website/application.

        European Union (EU) Unless otherwise specified, any reference to the European Union in this document is intended to include all current member states of the European Union and the European Economic Area.

        Cookies Cookies are Tracking Tools consisting of small pieces of data stored inside the User's browser.

        Tracking Tool By Tracking Tool, any technology is meant—e.g., Cookies, unique identifiers, web beacons, integrated scripts, e-tags, and fingerprinting—that allows tracking Users, for example, by collecting or saving information on the User's device.

        Legal references This privacy notice is drawn up on the basis of multiple legislative frameworks, including Articles 13 and 14 of Regulation (EU) 2016/679.

        Unless otherwise specified, this privacy notice exclusively concerns this Application.